Roger Tourangeau is a Vice President and Associate Director at Westat, one of the largest survey firms in the U.S. Before joining Westat, he was Research Professor at the University of Michigan's Survey Research Center and the Director of the Joint Program in Survey Methodology at the University of Maryland. He has been a survey methodologist for nearly 30 years. He is an author on more than 60 research articles, many of them on the design of web surveys.
Frederick G. Conrad is a Research Professor in the Survey Research Center at the University of Michigan and the Joint Program in Survey Methodology (JPSM) at the University of Maryland. He is the Director of the Michigan Program in Survey Methodology and JPSM. He is co-author or editor of several books and numerous articles on survey methodology. His research focuses on interaction between people and between people and technology in survey data collection.
Mick P. Couper is a Research Professor in the Survey Research Center at the University of Michigan and in the Joint Program in Survey Methodology (JPSM). He has been doing surveys and research on surveys for over 25 years. He is author or co-author of several books and numerous articles on survey methodology. His research focuses on the application of technology to the survey process, survey nonresponse, and alternative modes of survey data collection.